Subtitle recognition is completed but the program crashes. There are generally the following reasons:

1. Insufficient video memory. You are using a large model from the large series. Please use a smaller model, such as small or medium.

2. If you still crash after using a small model, please check if the video is very large, such as hundreds of MB or even GB. In this case, you need to use a smaller model and change the recognition mode to pre-segmentation or equal segmentation.

And you need to modify beam_size and best_of in Menu-Tools-Options, from 5 to 1.

3. Cudnn is not installed. It is not enough to only install cuda when using faster mode. You also need to install cudnn and cublas, otherwise the program will crash or report "cublasxxx.dll does not exist".

Download the following files, and then copy the dll files inside to the C:/Windows/System32 directory or the software root directory, that is, the directory where the exe is located.

Enter cmd in the address bar of any folder to open the black window, and enter the command nvcc -V to view the current CUDA version.

CUDA11.x version click here to download https://github.com/jianchang512/stt/releases/download/0.0/cuBLAS.and.cuDNN_CUDA11_win_v4.7z

CUDA12.x version click here to download https://github.com/jianchang512/stt/releases/download/0.0/cuBLAS.and.cuDNN_CUDA12_win_v1.7z