During the use of video translation software, you may frequently encounter errors, such as the errors in the title and the ones shown below.
The error message usually contains the following characters:
HTTPSConnection
Connection error
ConnectionError
HTTPSConnectionPool
Max retries exceeded with url
Errors mainly occur in the following 3 scenarios:
- When selecting Google/OpenAI ChatGPT/Gemini/ in the translation channel.
- When selecting OpenAI TTS/Elevenlabs.io/GoogleTTS in the voiceover channel.
- When selecting OpenAI Recognition API/ in speech recognition.
Why does this happen? There are several reasons:
Services that cannot be directly accessed in China require special tools, otherwise errors are inevitable.
From the above 3 scenarios, it can be seen that these are services that need to connect to foreign APIs. As we all know, due to the "Great Firewall," domestic access is not possible directly. To use them, you must use tools to bypass the firewall. If you cannot open Google (https://www.google.com) or the official OpenAI website (https://chat.openai.com) on your computer, then errors are inevitable.
The computer has internet access, but the proxy is filled in incorrectly.
If your computer can access Google normally, but the translation software still has errors, please check whether the Network Proxy text box in the software interface contains a proxy address. If there is content in it, but you don't know what that content means or what its function is, and it's not something you intentionally entered, please delete it and try again.
If it still doesn't work, please check the tool you are using to bypass the firewall and find the HTTP proxy port number indicated in it. If your tool is running on your local machine, then enter http://127.0.0.1:port number in the text box. For example, the v2ray series software usually fills in http://127.0.0.1:10809, and the clash series software usually fills in http://127.0.0.1:7890.
Special Note: If you don't understand what the above content is saying, just delete all the content in the network proxy text box, keep it blank, and don't fill in anything. That is, either don't fill it in, or if you do, you must ensure that it is correct and a usable proxy address.
Remember not to fill in the network proxy text box randomly or fill in some website addresses or some API addresses. Either don't fill it in, or fill in a proxy address and port that can be connected to and used.
The software will automatically obtain a proxy from the system by default. Generally, if the computer already has tools to bypass the firewall, then even if the network proxy text box remains empty, it is still possible to access these services, but it may fail due to restrictions on permissions, security policies, security software, firewalls, etc.
If there are no problems with local access, but the software still reports errors frequently, please fill in the correct proxy address in the network proxy text box.
Domestic translation services and AI services do not support using foreign proxies or foreign IP addresses for access.
When using Baidu Translate/Tencent Translate/ByteDance Volcano Engine Translate/Doubao Model Recognition in the translation software, if you encounter network connection errors or prompts of unsupported authorization, the possible reason is that a foreign IP address (such as a VPN foreign node/special tool) was used for connection.
These domestic translation services and AI services prohibit access from foreign IP addresses. If you use a proxy to access these services, then errors are inevitable. Just delete the content in the network proxy text box and, if necessary, close the tool you are using to bypass the firewall on your computer.